Your workspace.
Clear expectations.

Information processed

Your business chooses the knowledge, projects and media to publish. Customer messages, requested lead details and consent records are stored in your workspace. Authorized company users and the platform owner can access the workspace under the configured permissions. Do not upload information you do not have permission to use.

AI replies require selected business context and conversation content to be processed by third-party AI services. Their service terms and data handling depend on the service tier. Some service tiers may use submitted content to improve products; review the applicable processing arrangements with the owner before sending confidential or sensitive customer information. We do not promise zero retention or exclusion from product improvement unless the applicable arrangement supports it.

Lead details and chat content are encrypted in the application database; channel credentials and event text are encrypted. Encryption does not remove authorized account access or replace careful publication settings.

Trial, credits & payment

The trial lasts one calendar month after email verification and includes 5,000 compute credits with daily fair-use limits. No card is required. Paid packages use the credits and seats shown at selection. Requests do not charge a card; the owner verifies received payment before activating credits. Stripe automatic charging is not enabled.

Credits are normalized reference compute, not raw tokens or a guaranteed number of messages. Input, output, history, tool calls and model rates affect deductions. Provider-free calls still consume plan credits. Published reference rates can change with provider pricing; the usage ledger records a rate version. Monthly credits and top-ups expire with the active period. Renewing early starts a new period and replaces old included credits. Contact support before paying if you need a different renewal arrangement.

Social provider charges, hotline calling, full CRM and custom implementation are separate. Refund or billing-dispute requests require review of the invoice and usage; no automated refund is promised on this page.

Channels & responsible replies

Connect only business accounts you control. Social providers may require approval, permissions, message windows and fees. Public comments should never contain a customer’s private details. Start with draft approval and test delivery before enabling automatic replies. AI answers can be incorrect; keep a human escalation path.

Access, export & deletion requests

Company administrators manage team access and lead export permissions. Request broader exports, retention changes or deletion through support. Backups and obligations can affect deletion timing; obtain an agreed retention and service policy before a wider production rollout. This product-information page does not certify regulatory compliance or provide a negotiated service-level agreement.